Best Auto Repair, Florence

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Signs That Your Car Needs A Mechanic

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat Closed
  • Sun Closed

Signs That Your Car Needs A Mechanic

Surber's Inc Is Here To Help You in Florence, KY!!!


Is my car broken?

Sometimes it's hard to know when your car just needs a break and when it needs a mechanic. By being proactive when you notice something amiss, you may save yourself a lot of money and trouble by getting it diagnosed early! Our technicians are here to assist you in diagnosing potential vehicle malfunctions.

Do you have good sense? We bet you do! Use your SENSES to determine whether you should bring your car by for one of our professionals to inspect.

Do you FEEL anything out of the ordinary?
Some experiences that customers who have needed an automobile mechanic have in common are:

  • Front-End Shimmy
  • Steering Wheel Shake
  • Unusual Vibration

Do you HEAR anything different or unique?
Some common sounds that warrant a visit to your mechanic are:

  • Clunk or Clunking
  • Noise When Turning
  • Clacking
  • Clicking
  • Chickachicka
  • Squeak or Squeaking
  • Leaking Air Sound

Do you SEE anything new or questionable?
Some common problems you might see are:

  • Unusual lights
  • Leaking
  • Flickering

Do you SMELL anything funny?
Some common smells that mean your car may need a repair shop are:
  • Gas
  • Oil
  • Burning

Stop by Surber's Inc located at 8015 Burlington Pike Florence, KY 41042 or call 859-525-7262 to talk to one of our friendly and professional technicians.

What People Say About Us

  • reviewicon
    , 07/02/2021

    Our van started making a very weird sound on our way to a softball tourney in pigeon forge. It just so happened that this occurred right before the exit that Surber's auto repair is on. Chad diagnosed right away that it was a water pump issue. He told us he would get it in within the week, but couldn't get it in right away. We were stuck there until our grandma picked us up, and he was most hospitable. He offered us drinks, transit to the mall, and also gave us phone numbers to different repair shops to see if they could get us in quicker. He did the repair within a week and was more concerned with how the softball tourney went and also asked right away about a personal matter, in which one of our family members recently had surgery. If you are in the Florence area, you should get all your auto repairs at Surber's! I wish he would move closer to my location because I would go to him in a heartbeat. Thank you Chad for all you did.

  • reviewicon

    Hit a stone mailbox on Monday afternoon & car repaired by Wednesday afternoon. The estimate thst was given to my husband was almost what we paid. They kept us informed on how repsirs were going on the car.

  • reviewicon

    Since 2002, upon recommendation from a neighbor, I've been taking my vehicles to Surber's Service on Hwy 18 in Florence, KY. My first impression was it appeared to be an old mechanic's shop from back in the 1960's. Well, that's exactly what it is. Except today, Chad Surber is trained and equipped to handle all the latest technologies. Just like everything else in life, my experiences have run from absolutely pleased with the results, to there was a problem, and it needed more attention to get it right. But, I still give this old school style auto repair shop the full five stars as a sign of my overall satisfaction.

  • reviewicon

    Friendly, fair service work. What more could you want?

  • reviewicon

    Have used them for the past 9 years on anything too difficult for me to handle myself. Never had a complaint, and the jobs are done right the first time.

  • reviewicon
    , 07/02/2021

    Our van started making a very weird sound on our way to a softball tourney in pigeon forge. It just so happened that this occurred right before the exit that Surber's auto repair is on. Chad diagnosed right away that it was a water pump issue. He told us he would get it in within the week, but couldn't get it in right away. We were stuck there until our grandma picked us up, and he was most hospitable. He offered us drinks, transit to the mall, and also gave us phone numbers to different repair shops to see if they could get us in quicker. He did the repair within a week and was more concerned with how the softball tourney went and also asked right away about a personal matter, in which one of our family members recently had surgery. If you are in the Florence area, you should get all your auto repairs at Surber's! I wish he would move closer to my location because I would go to him in a heartbeat. Thank you Chad for all you did.

Call us for service: 859-525-7262

ASE (Automotive Service Excellence)
Federated Car Care
IDENTIFIX
IATN (International Automotive Technicians' Network)
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