Best Auto Repair, Florence

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OUR SHOP

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat Closed
  • Sun Closed

OUR SHOP

Surber's Inc has been a staple of the Florence automotive scene since 1964. We've spent this time proudly serving the Florence area and have become a valued part of the community. Whether you need general upkeep and maintenance or a complete vehicle overhaul, Surber's Inc has been there to provide excellent service and trustworthy advice.

Our customers return to us whenever they have an issue or even a small concern about their vehicle because they know that they'll receive the very best in automotive care. Our highly trained technicians allow us to provide solutions to a wide range of problems, getting you back on the road quickly without breaking the bank on repairs. Surber's Inc specializes in Car & Truck Care, Electronic Services, Electrical Services, General Services, Heating and Cooling Services, Engine & Transmission, Miscellaneous Services, Towing, Transmission Services, and Undercar Services and we are proud to help our customers get our safely on the road.

Stop in or give us a call at 859-525-7262 to let us know how we can help you!

What People Say About Us

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    , 07/02/2021

    Our van started making a very weird sound on our way to a softball tourney in pigeon forge. It just so happened that this occurred right before the exit that Surber's auto repair is on. Chad diagnosed right away that it was a water pump issue. He told us he would get it in within the week, but couldn't get it in right away. We were stuck there until our grandma picked us up, and he was most hospitable. He offered us drinks, transit to the mall, and also gave us phone numbers to different repair shops to see if they could get us in quicker. He did the repair within a week and was more concerned with how the softball tourney went and also asked right away about a personal matter, in which one of our family members recently had surgery. If you are in the Florence area, you should get all your auto repairs at Surber's! I wish he would move closer to my location because I would go to him in a heartbeat. Thank you Chad for all you did.

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    Hit a stone mailbox on Monday afternoon & car repaired by Wednesday afternoon. The estimate thst was given to my husband was almost what we paid. They kept us informed on how repsirs were going on the car.

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    Since 2002, upon recommendation from a neighbor, I've been taking my vehicles to Surber's Service on Hwy 18 in Florence, KY. My first impression was it appeared to be an old mechanic's shop from back in the 1960's. Well, that's exactly what it is. Except today, Chad Surber is trained and equipped to handle all the latest technologies. Just like everything else in life, my experiences have run from absolutely pleased with the results, to there was a problem, and it needed more attention to get it right. But, I still give this old school style auto repair shop the full five stars as a sign of my overall satisfaction.

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    Friendly, fair service work. What more could you want?

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    Have used them for the past 9 years on anything too difficult for me to handle myself. Never had a complaint, and the jobs are done right the first time.

  • reviewicon
    , 07/02/2021

    Our van started making a very weird sound on our way to a softball tourney in pigeon forge. It just so happened that this occurred right before the exit that Surber's auto repair is on. Chad diagnosed right away that it was a water pump issue. He told us he would get it in within the week, but couldn't get it in right away. We were stuck there until our grandma picked us up, and he was most hospitable. He offered us drinks, transit to the mall, and also gave us phone numbers to different repair shops to see if they could get us in quicker. He did the repair within a week and was more concerned with how the softball tourney went and also asked right away about a personal matter, in which one of our family members recently had surgery. If you are in the Florence area, you should get all your auto repairs at Surber's! I wish he would move closer to my location because I would go to him in a heartbeat. Thank you Chad for all you did.

Call us for service: 859-525-7262

ASE (Automotive Service Excellence)
Federated Car Care
IDENTIFIX
IATN (International Automotive Technicians' Network)
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